Important Information

You are visiting the international Vantage Markets website, distinct from the website operated by Vantage Global Prime LLP
( www.vantagemarkets.co.uk ) which is regulated by the Financial Conduct Authority ("FCA").

This website is managed by Vantage Markets' international entities, and it's important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:

  • You will not be guaranteed Negative Balance Protection
  • You will not be protected by FCA’s leverage restrictions
  • You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
  • You will not be protected by Financial Services Compensation Scheme (FSCS)
  • Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.

If you would like to proceed and visit this website, you acknowledge and confirm the following:

  • 1.The website is owned by Vantage Markets' international entities and not by Vantage Global Prime LLP, which is regulated by the FCA.
  • 2.Vantage Global Limited, or any of the Vantage Markets international entities, are neither based in the UK nor licensed by the FCA.
  • 3.You are accessing the website at your own initiative and have not been solicited by Vantage Global Limited in any way.
  • 4.Investing through this website does not grant you the protections provided by the FCA.
  • 5.Should you choose to invest through this website or with any of the international Vantage Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.

Vantage wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.

By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Vantage entity.

I confirm my intention to proceed and enter this website Please direct me to the website operated by Vantage Global Prime LLP, regulated by the FCA in the United Kingdom

By providing your email and proceeding to create an account on this website, you acknowledge that you will be opening an account with Vantage Global Limited, regulated by the Vanuatu Financial Services Commission (VFSC), and not the UK Financial Conduct Authority (FCA).

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Vaidluste lahendamine

Vaidluste lahendamine

Vantage kohustub pakkuma oma klientidele suurepärast teenust. Meie kliendi kommentaarid, ettepanekud ja mured on äärmiselt olulised.

Kui juhtub ebatõenäoline sündmus, et olete rahulolematu Vantage'i pakutud teenusega, palume võtta ühendust meie klienditoega nii kiiresti kui võimalik numbril +442080363883 või e-posti aadressil [email protected].

Kui teil tekib kauplemisvaidlus, saate esitada kauplemise uurimise vormi täites, täites Kauplemise Uurimise vormi siin. Kauplemisvaidluste kiireks lahendamiseks tuleb kõik kauplemisvaidlused registreerida võimalikult kiiresti pärast kauplemisprobleemi ilmnemist.

Kui kauplemine on põhjalikult läbi vaadatud, võetakse teiega ühendust ja antakse täielik selgitus nendele tehingutele, mis on esitatud uurimiseks.

Aidake meid uurida ja lahendada teie kaebust võimalikult kiiresti ja teid minimaalselt häirimata, veenduge, et esitate võimalikult palju teavet, sealhulgas:

1. Teie nimi, sünnikuupäev ja aadress.

2. Teie kauplemiskonto number ja tellimuse number (d).

3. Selge kirjeldus teie kaebusest.

4. Andmed selle kohta, mida soovite, et me teeksime, et olukord parandada.

5. Koopiad asjakohastest dokumentidest, näiteks kirjad, ekraanipildid, kauplemisaruanded jne.

6. Päevane telefoninumber, kus saame teiega ühendust võtta.

Finantskomisjon ja Kompensatsioonifond

Vantage on Finantskomisjoni liige, iseseisev välise vaidluste lahendamise organisatsioon, mis on spetsialiseerunud valuutaturu vaidluste ja kaebuste lahendamisele. Finantskomisjon pakub kauplejatele täiendavat kaitset Kompensatsioonifondi kaudu, mis toimib kindlustusena liikmete klientidele.

Kui teil tekib lahendamata vaidlus Vantage'iga, võivad kliendid vastavalt Kliendi Lepingule saata kaebuse Finantskomisjonile. Kompensatsioonifond hüvitab Finantskomisjoni poolt väljaantud otsused kuni 20 000 € kliendi kohta (kehtivad tingimused ja eeskirjad).

Lisateabe saamiseks külastage palun Finantskomisjoni veebisaiti (https://financialcommission.org/) ja meie Kliendi Lepingut.